Dispatch Operations Supervisor - Flexible Scheduling

United Parcel Service Sweden Aktiebolag; Burlington (VT); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement program

Paid time off

Job summary

UPS is seeking a results-driven supervisor to manage daily center dispatch and service issues, with flexible schedules and cross-functional coordination to meet operational needs. The role analyzes dispatch results to optimize routes, plans workload, and coordinates with internal teams to ensure on-time performance and high-quality customer service for internal and external clients.

Permanent employment with equal opportunity.

Qualifications

• Must be a U.S. citizen or eligible to work in the U.S.
• Experience in operations/supervision is a plus
• Ability to analyze data and plan dispatch operations

Responsibilities

• Analyze daily dispatch results to maximize service performance
• Coordinate needs and efforts of the operation to meet customer satisfaction
• Provide customer service support through messages, calls, and follow-ups

Skills

Dispatch analysis

Operations planning

Team coordination

Customer service

Job description

UPS is seeking a results-driven supervisor to manage daily center dispatch and service issues, with flexible schedules and cross-functional coordination to meet operational needs. The role analyzes dispatch results to optimize routes, plans workload, and coordinates with internal teams to ensure on-time performance and high-quality customer service for internal and external clients.

Permanent employment with equal opportunity.