Part-Time Operations Lead — Manager on Duty

skyzone

Parker (CO)

On-site

USD 25,000 - 36,000

Part time

3 days ago
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Job summary

Sky Zone is seeking a part-time Team Lead onsite in the Operations department. You will rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, gaining responsibility and leadership experience while running shifts like a pro.

This role requires a hands-on leader who can step in as MOD when on-site leaders are away, ensuring smooth operations, safety, and guest satisfaction. Join us to grow and contribute to a vibrant entertainment experience.

Qualifications

  • 18 years of age or older.
  • Minimum of 2 years of progressive experience in operations or guest-facing roles.
  • Prior supervisory or leadership experience.
  • Background in retail sales, food & beverage, amusement/entertainment, or recreation preferred.
  • Proficiency with technology, including POS systems and Microsoft Office; comfortable learning new platforms.
  • Availability to work evenings, weekends, and holidays.

Responsibilities

  • Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability.
  • Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments.
  • Step into any operational area as needed (Programs, Café, Front Desk, Events, etc.) to maintain seamless guest experiences and operational flow.
  • Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team.
  • Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings.
  • Create memorable guest interactions by modeling service excellence and mentoring Team Members in customer engagement.
  • Enforce all safety policies and complete incident reports when necessary.
  • Ensure all opening, closing, and shift procedures are executed with consistency and accuracy.
  • Maintain cleanliness and operational readiness of the park throughout the shift.

Skills

Leadership
Customer service
Guest-facing

Tools

POS systems
Microsoft Office
Teams

Job description

Sky Zone is seeking a part-time Team Lead onsite in the Operations department. You will rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, gaining responsibility and leadership experience while running shifts like a pro.

This role requires a hands-on leader who can step in as MOD when on-site leaders are away, ensuring smooth operations, safety, and guest satisfaction. Join us to grow and contribute to a vibrant entertainment experience.

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