Part-Time Office Assistant - Pool Division

ICI Homes; Ormond Beach (FL); On-site; USD 19,000 - 30,000; Part time

Job summary

ICI Homes in Ormond Beach, FL seeks a Part-Time Office Assistant for our Pool Division. You will deliver friendly, organized support, manage calendars, coordinate communications with homeowners, vendors, and team members, and keep project records up to date.

Ideal candidates bring customer service excellence, strong written and verbal communication, and proficiency with Microsoft Office. This role requires multitasking in a fast-paced environment and a collaborative, team‑oriented attitude.

Qualifications

• Previous office administration, customer service, or administrative support experience preferred.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to multitask and prioritize assignments in a fast-paced environment.
• High attention to detail and accuracy.
• Positive attitude and willingness to work as part of a team.

Responsibilities

• Provide exceptional customer service to homeowners, vendors, and team members.
• Assist with scheduling appointments, meetings, inspections, and other project-related activities.
• Coordinate communication between customers, subcontractors, vendors, and internal departments.
• Maintain accurate records, files, and project documentation.
• Answer and direct incoming phone calls and emails in a professional and timely manner.
• Assist with data entry, reports, and general administrative duties.
• Support the Pool Division team with day-to-day operational needs.
• Ensure timely follow-up on customer inquiries and requests.
• Help maintain organized workflows to keep projects moving efficiently.

Skills

Customer service

Communication

Time management

Team player

Multitasking

Tools

Microsoft Office

Job description

ICI Homes in Ormond Beach, FL seeks a Part-Time Office Assistant for our Pool Division. You will deliver friendly, organized support, manage calendars, coordinate communications with homeowners, vendors, and team members, and keep project records up to date.

Ideal candidates bring customer service excellence, strong written and verbal communication, and proficiency with Microsoft Office. This role requires multitasking in a fast-paced environment and a collaborative, team‑oriented attitude.