Part-Time Office Assistant – Pool Division - Ormond Beach, FL

ICI Homes; Ormond Beach (FL); On-site; USD 19,000 - 30,000; Part time

Job summary

ICI Homes in Ormond Beach, FL seeks a Part-Time Office Assistant for our Pool Division. You will deliver friendly, organized support, manage calendars, coordinate communications with homeowners, vendors, and team members, and keep project records up to date.

Ideal candidates bring customer service excellence, strong written and verbal communication, and proficiency with Microsoft Office. This role requires multitasking in a fast-paced environment and a collaborative, team‑oriented attitude.

Qualifications

• Previous office administration, customer service, or administrative support experience preferred.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to multitask and prioritize assignments in a fast-paced environment.
• High attention to detail and accuracy.
• Positive attitude and willingness to work as part of a team.

Responsibilities

• Provide exceptional customer service to homeowners, vendors, and team members.
• Assist with scheduling appointments, meetings, inspections, and other project-related activities.
• Coordinate communication between customers, subcontractors, vendors, and internal departments.
• Maintain accurate records, files, and project documentation.
• Answer and direct incoming phone calls and emails in a professional and timely manner.
• Assist with data entry, reports, and general administrative duties.
• Support the Pool Division team with day-to-day operational needs.
• Ensure timely follow-up on customer inquiries and requests.
• Help maintain organized workflows to keep projects moving efficiently.

Skills

Customer service

Communication

Time management

Team player

Multitasking

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part-Time Office Assistant – Pool Division - Ormond Beach, FL

ICI Homes, Florida's Custom Home Builder, is seeking a Part-Time Office Assistant to join our Pool Division.

We are looking for a friendly, organized, and customer-focused professional who thrives in a fast-paced environment. The ideal candidate will possess strong communication skills, enjoy working with customers, and have the ability to manage multiple tasks while supporting the daily operations of our Pool Division.

Primary Duties & Responsibilities

• Provide exceptional customer service to homeowners, vendors, and team members.
• Assist with scheduling appointments, meetings, inspections, and other project-related activities.
• Coordinate communication between customers, subcontractors, vendors, and internal departments.
• Maintain accurate records, files, and project documentation.
• Answer and direct incoming phone calls and emails in a professional and timely manner.
• Assist with data entry, reports, and general administrative duties.
• Support the Pool Division team with day-to-day operational needs.
• Ensure timely follow-up on customer inquiries and requests.
• Help maintain organized workflows to keep projects moving efficiently.

Qualifications

• Previous office administration, customer service, or administrative support experience preferred.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to multitask and prioritize assignments in a fast-paced environment.
• High attention to detail and accuracy.
• Positive attitude and willingness to work as part of a team.

Why Join ICI Homes?

For over 45 years, ICI Homes has built a reputation for quality, innovation, and exceptional customer service. We value team members who are passionate about delivering outstanding experiences and contributing to our continued success.

Location: Ormond Beach, FL
Department: Pool Division
Position Type: Part-Time

ICI Homes is an Equal Opportunity Employer / Drug‑Free Workplace (EOE/DFW).