Customer-Focused Office Assistant – Pool Division (Part-Time)

ICI Homes; Daytona Beach (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

ICI Homes, Florida's Custom Home Builder, is seeking a Part-Time Office Assistant to join our Pool Division in Ormond Beach. The role supports daily operations, handles customer inquiries, and helps keep project documentation organized.

Ideal candidates are friendly, organized, and customer-focused, with strong communication skills and proficiency in Microsoft Office. You will assist with scheduling, data entry, and coordinating with vendors and team members to keep projects moving smoothly.

Qualifications

• Previous office administration or customer service experience preferred.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Provide exceptional customer service to homeowners, vendors, and team members.
• Assist with scheduling appointments, meetings, inspections, and other project-related activities.
• Coordinate communication between customers, subcontractors, vendors, and internal departments.
• Maintain accurate records, files, and project documentation.
• Answer and direct incoming phone calls and emails in a professional and timely manner.
• Assist with data entry, reports, and general administrative duties.
• Support the Pool Division team with day-to-day operational needs.
• Ensure timely follow-up on customer inquiries and requests.
• Help maintain organized workflows to keep projects moving efficiently.

Skills

Office administration

Customer service

Microsoft Office

Job description

ICI Homes, Florida's Custom Home Builder, is seeking a Part-Time Office Assistant to join our Pool Division in Ormond Beach. The role supports daily operations, handles customer inquiries, and helps keep project documentation organized.

Ideal candidates are friendly, organized, and customer-focused, with strong communication skills and proficiency in Microsoft Office. You will assist with scheduling, data entry, and coordinating with vendors and team members to keep projects moving smoothly.