Part-Time Office Assistant – Pool Division - Ormond Beach, FL

Ici Homes Residential Holdings, Llc.; Daytona Beach (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

ICI Homes in Ormond Beach, FL is seeking a Part-Time Office Assistant for the Pool Division. You will support daily operations, schedule appointments and meetings, and coordinate communication between homeowners, subcontractors, vendors, and internal departments.

The ideal candidate is organized, customer- focused, and proficient with Microsoft Office (Outlook, Word, Excel). You should handle multiple tasks with attention to detail and a positive, team- oriented attitude to help projects move

Qualifications

• Previous office administration or customer service experience preferred.
• Strong customer service and communication skills.
• Proficient with Microsoft Office applications (Outlook, Word, Excel) and data entry.

Responsibilities

• Provide exceptional customer service to homeowners, vendors, and team members.
• Assist with scheduling appointments, meetings, inspections, and other project-related activities.
• Coordinate communication between customers, subcontractors, vendors, and internal departments.
• Maintain accurate records, files, and project documentation.
• Answer and direct incoming phone calls and emails in a professional and timely manner.
• Assist with data entry, reports, and general administrative duties.
• Support the Pool Division team with day-to-day operational needs.
• Ensure timely follow-up on customer inquiries and requests.
• Help maintain organized workflows to keep projects moving efficiently.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Multitasking

Attention to detail

Tools

Outlook

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part-Time Office Assistant – Pool Division - Ormond Beach, FL

ICI Homes, Florida's Custom Home Builder, is seeking a Part-Time Office Assistant to join our Pool Division.

We are looking for a friendly, organized, and customer-focused professional who thrives in a fast-paced environment. The ideal candidate will possess strong communication skills, enjoy working with customers, and have the ability to manage multiple tasks while supporting the daily operations of our Pool Division.

Primary Duties & Responsibilities

• Provide exceptional customer service to homeowners, vendors, and team members.
• Assist with scheduling appointments, meetings, inspections, and other project-related activities.
• Coordinate communication between customers, subcontractors, vendors, and internal departments.
• Maintain accurate records, files, and project documentation.
• Answer and direct incoming phone calls and emails in a professional and timely manner.
• Assist with data entry, reports, and general administrative duties.
• Support the Pool Division team with day-to-day operational needs.
• Ensure timely follow-up on customer inquiries and requests.
• Help maintain organized workflows to keep projects moving efficiently.

Qualifications

• Previous office administration, customer service, or administrative support experience preferred.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to multitask and prioritize assignments in a fast-paced environment.
• High attention to detail and accuracy.
• Positive attitude and willingness to work as part of a team.

Why Join ICI Homes?

For over 45 years, ICI Homes has built a reputation for quality, innovation, and exceptional customer service. We value team members who are passionate about delivering outstanding experiences and contributing to our continued success.

Location: Ormond Beach, FL
Department: Pool Division
Position Type: Part-Time

ICI Homes is an Equal Opportunity Employer / Drug‑Free Workplace (EOE/DFW).