Part-Time Office Assistant: Cash Handling & Customer Care

Havertys Furniture

Richmond (VA)

On-site

USD 18,000 - 26,000

Part time

12 days ago

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Benefits offered by this job

Paid comprehensive training
Daily pay option
Advancement opportunities
Employee discount
Health & wellness program
Referral bonus

Job summary

Havertys Furniture in Richmond, VA seeks a part-time Office Assistant to join the store team. You will handle customer sales, payments, phones, and scheduling deliveries while maintaining an organized office and delivering friendly service.

The role emphasizes accuracy, teamwork, and a commitment to great customer experiences. This position offers training, daily pay options, and opportunities for advancement within Havertys.

Qualifications

  • High school diploma or GED required.
  • 1-3 years of customer service experience, preferably in retail.
  • Cash handling and basic math skills are essential.
  • Proficient with MS Word/Excel; familiar with Office 365.

Responsibilities

  • Balance the cash fund every morning and evening.
  • Complete daily opening and closing procedure checklists.
  • Prepare and reconcile bank deposits.
  • Accurately process customer sales and payments.
  • Maintain an organized and secure office environment.
  • Answer incoming calls, distribute messages, and manage store voicemail.
  • Handle customer complaints and follow up on service tickets.
  • Review outstanding customer transactions.
  • Verify and schedule deliveries to ensure they are ready to be routed.
  • Ensure purchase orders are present for out-of-stock products.
  • Contact customers when products are available for pickup.
  • File and prepare daily paperwork.

Skills

Customer service
Cash handling
Math skills
Communication skills
Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word
Microsoft Excel
Office 365 (O365)

Job description

Havertys Furniture in Richmond, VA seeks a part-time Office Assistant to join the store team. You will handle customer sales, payments, phones, and scheduling deliveries while maintaining an organized office and delivering friendly service.

The role emphasizes accuracy, teamwork, and a commitment to great customer experiences. This position offers training, daily pay options, and opportunities for advancement within Havertys.

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