Office Manager (Therapy Office) – Part-Time

Landshark Recruiting; Raleigh (NC); Sur place; USD 27 552 - 41 328; Temps partiel

Avantages offerts par ce poste

Collaborative, people-first company culture

Opportunity for full-time transition

Résumé du poste

A growing behavioral health practice is seeking a part-time Office Manager to support client experience and daily operations. This role involves managing client communications, scheduling, billing support, and administrative coordination. The ideal candidate is highly organized, professional, and able to work independently in a fast-paced clinical environment. This position offers a base payment of $20 to $30 per hour, based on experience, with potential to shift to full-time within months.

Qualifications

• 5+ years of administrative or client-facing experience, ideally in healthcare or behavioral health.
• Experience with EHR systems is required.
• Strong organizational skills with multiple workflows management ability.

Responsabilités

• Serve as the primary point of contact for new and existing clients.
• Manage clinician calendars, cancellations, reminders, and waitlists.
• Assist with invoicing, payments, and outstanding balances.

Connaissances

Organizational skills

Professional communication

Client support

Adaptability

Problem-solving

Outils

EHR systems

Google Workspace

Description du poste

Office Manager (Therapy Office) – Part-Time

Base pay range: $20.00/hr – $30.00/hr

A growing behavioral health practice is seeking an organized, dependable, and polished professional to support client experience and daily operations. This part‑time position offers the opportunity to transition to full‑time as the practice continues to grow.

This role blends client communication, scheduling, billing support, and administrative coordination. The ideal candidate is highly organized, works well independently, and brings professionalism, warmth, and confidence to a fast‑paced clinical environment.

Key Responsibilities:

• Client Experience & Intake
  • Serve as the primary point of contact for new and existing clients
  • Provide compassionate, trauma‑informed communication
  • Support clients through intake, paperwork, scheduling, and insurance questions
  • Match clients to appropriate clinicians based on specialty and availability
• Scheduling & Administrative Support
  • Manage clinician calendars, cancellations, reminders, and waitlists
  • Maintain organized documentation, forms, and consents
  • Assist with coordination‑of‑care requests and communication workflows
  • Ensure smooth daily operations for both in‑office and hybrid schedules
• Billing & Insurance Support
  • Assist with invoicing, payments, and outstanding balances
  • Verify insurance benefits and eligibility
  • Support clinicians with accurate billing codes and documentation
• Operational & Team Support
  • Support day‑to‑day office operations and internal communication
  • Adapt quickly to changing priorities and urgent situations
  • Represent the practice professionally in all interactions

Requirements:

• 5+ years of administrative or client‑facing experience (healthcare or behavioral health strongly preferred)
• Experience with EHR systems (required)
• Strong organizational skills with the ability to manage multiple workflows
• Proficiency with Google Workspace
• Ability to work independently with sound judgment
• Clear, professional written and verbal communication skills
• Comfort maintaining boundaries while having direct, compassionate conversations
• Hourly rate: $20–$30/hour, based on experience
• Schedule: Part‑time with potential to move to full‑time in 3–6 months
• Collaborative, people‑first company culture

Ideal Candidate: Highly organized, dependable, and self‑motivated with strong problem‑solving skills. Comfortable working independently while collaborating with clinicians and leadership. Calm under pressure, detail‑oriented, and able to represent the practice with professionalism, warmth, and integrity.