Part-Time Network IT Support Technician

Utah; Salt Lake City (UT); On-site; USD 28,000 - 41,000; Part time

Job summary

University of Utah Health is seeking a part-time IT support specialist for its Information Technology Services group in Salt Lake City. The role supports network communications, systems administration or systems development under guidance from senior engineers.

The position is in-office and 19 hours per week, with University of Utah students preferred. The candidate must have a valid US driver’s license and be currently enrolled in an accredited program.

Qualifications

• Ability to read and understand technical manuals and schematics.
• Effective verbal and writing communication skills.
• Superior interpersonal and customer service skills required including ability to work efficiently in a team environment.
• High level of proficiency in effective problem solving.
• Specific knowledge required in the following areas; TCP/IP, MS SMS, MS SharePoint, Active Directory, network security, server operating systems, programming languages, database, etc.
• Ability to lift and carry various weight and diameter of equipment.
• Ability to climb a stepladder.

Responsibilities

• Checks system logs for errors.
• Starts jobs and monitors logs to ensure the successful completion of jobs.
• Deploys and maintains IT systems.
• Develops systems using IT languages applicable for the architecture.
• Replaces IT hardware in university buildings and data centers.
• Performs physical inventory of IT systems and updates IT documentation.
• Answers main phone line and routes calls as needed.
• Monitors system health in monitoring systems.
• Process requests within the established standard time.
• Routes requests to the appropriate resource.
• Updates request ticket status when task are completed.
• Notifies engineers when problems are detected.
• Performs task necessary for the efficient operations of the systems.
• Maintains applicable IT documentation associated with work activities.

Skills

TCP/IP

MS SMS

MS SharePoint

Active Directory

Network security

Server OS

Programming languages

Database

Education

Currently enrolled in applicable, accredited program.

Job description

University of Utah Health is seeking a part-time IT support specialist for its Information Technology Services group in Salt Lake City. The role supports network communications, systems administration or systems development under guidance from senior engineers.

The position is in-office and 19 hours per week, with University of Utah students preferred. The candidate must have a valid US driver’s license and be currently enrolled in an accredited program.