Hybrid Computer Support & Help Desk Assistant

University of Utah; Campus (IL); Hybrid; USD 17,000 - 22,000; Part time

Job summary

University of Utah is seeking a part-time, hybrid position that blends assistant and entry-level computer support. The role involves troubleshooting hardware and software, assisting technicians, and maintaining department systems.

You will also back up networks and serve as a help desk resource for assigned areas, contributing to reliable IT support for the department. Minimum qualifications include an associate degree in a computer-related field or equivalent, plus two years of related

Qualifications

• Associate degree in a computer-related field or equivalency.
• Two years of related work experience preferred.
• Demonstrated computer skills and effective communication.
• Applicants must demonstrate the potential ability to perform the essential functions of the job.

Responsibilities

• Provides computer support by troubleshooting and correcting problems with computer hardware or software applications.
• May assist technicians and other computer staff with hardware and software applications. Maintains web sites.
• Maintains databases, network accounts and programs for specific department needs. Backs up department computer systems on scheduled intervals.
• Serves as a help desk resource for assigned areas.

Skills

Two years of related experience

Effective communication

Human relations

Demonstrated computer skills

Education

Associate’s degree in a computer related field or equivalency

Job description

University of Utah is seeking a part-time, hybrid position that blends assistant and entry-level computer support. The role involves troubleshooting hardware and software, assisting technicians, and maintaining department systems.

You will also back up networks and serve as a help desk resource for assigned areas, contributing to reliable IT support for the department. Minimum qualifications include an associate degree in a computer-related field or equivalent, plus two years of related