Hybrid IT Support & Help Desk Assistant

University of Utah; Salt Lake City (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

University of Utah in Salt Lake City is seeking a part-time Computer Assistant to provide basic computer support, troubleshoot hardware and software, and assist with related tasks. This hybrid position involves duties across assistant and entry-level computer roles and requires adaptability to support multiple systems and departments.

The role includes maintaining accounts, assisting with websites, backing up systems, and serving as a help desk resource for assigned areas.

Qualifications

• Associate's degree or equivalency; one year of education may substitute for two years of related work experience.
• Two years of related experience preferred.
• Demonstrated computer, human relations and effective communication skills required.

Responsibilities

• Provides computer support by troubleshooting and correcting problems with computer hardware or software applications.
• May assist technicians and other staff with hardware and software; maintains websites.
• Backs up department computer systems and maintains databases and accounts.
• Serves as a help desk resource for assigned areas.

Skills

Computer skills

Communication skills

Human relations

Education

Associate's degree in computer related field

Job description

University of Utah in Salt Lake City is seeking a part-time Computer Assistant to provide basic computer support, troubleshoot hardware and software, and assist with related tasks. This hybrid position involves duties across assistant and entry-level computer roles and requires adaptability to support multiple systems and departments.

The role includes maintaining accounts, assisting with websites, backing up systems, and serving as a help desk resource for assigned areas.