Part-Time Museum Guest Experience Ambassador

The New York Historical; New York (NY); On-site; USD 28,000 - 39,000; Part time

Job summary

The New York Historical is seeking part-time Visitor Services Associates for its Visitor Services department. Associates staff admissions, memberships, coat check, auditorium, switchboard and call center, performing related duties to ensure a welcoming museum experience.

Candidates must be able to work at least one weekend day per week and on holidays when the museum is open. This role is covered by a collective bargaining agreement between The New York Historical and Local 2110, UAW.

Qualifications

• High school diploma or GED required; associates or bachelor’s degree preferred.
• 1 year of customer service/cashier experience, ideally in a museum/arts setting.
• Strong verbal communication and ability to interact with customers, coworkers and vendors.

Responsibilities

• Staff admissions and memberships desk, coat check, auditorium, switchboard and call center.
• Accurately maintain a cash drawer during shifts and answer visitor questions.
• Explain and enforce health and safety procedures; operate coat room.
• Distribute assistive listening devices and other ADA-related aids.
• Additional duties as requested.

Skills

Customer service

Cash handling

Verbal communication

Interpersonal skills

Education

High School diploma or GED

Associates or Bachelor's degree preferred

Job description

The New York Historical is seeking part-time Visitor Services Associates for its Visitor Services department. Associates staff admissions, memberships, coat check, auditorium, switchboard and call center, performing related duties to ensure a welcoming museum experience.

Candidates must be able to work at least one weekend day per week and on holidays when the museum is open. This role is covered by a collective bargaining agreement between The New York Historical and Local 2110, UAW.