Guest Services Associate - Part Time

Cook Museum; Decatur (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Cook Museum is seeking a friendly Guest Services Associate to ensure a world-class guest experience. You will wear many hats—from guiding field trips to selling tickets and merchandise, and handling phone inquiries.

Ideal candidates are energetic, customer-focused, and able to work up to 20 hours per week with weekday morning availability. Join our team and help create memorable museum experiences.

Qualifications

• Background in customer service or guest-facing roles.
• Energetic and passionate about helping people.
• Willing to work up to 20 hours per week, with weekday morning availability.

Responsibilities

• Lead field trip groups through the Museum.
• Sell tickets and memberships.
• Sell and stock merchandise in the Museum Store.
• Answer phones and direct calls as needed.

Skills

Customer service

People skills

Flexible schedule

Weekday mornings

Job description

Description

What are we looking for?

Someone who is energetic, passionate about people, and doesn’t mind a little hard work. This person would ideally have a background in customer service, be energetic, and work well with people. Schedule flexibility (up to 20 hours per week) and the ability to work weekday mornings is a must.

What does a day look like in this position?

This person will wear many hats, but most importantly, make sure that our guests have a world class experience. Guest Services Associates are responsible for many things including, but not limited to:

• Leading field trip groups through the Museum
• Selling tickets/memberships
• Selling and stocking merchandise in the Museum Store
• Answering telephones and directing calls as necessary

We are all part of the same team and we all pitch in when there is work to be done.