Part-Time Membership Services Associate — Community Impact

Fwymca; Fort Wayne (IN); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free individual membership

50% off family membership

50% discounted programs

Free training and certifications

Childcare support hours

Flexible schedule

Job summary

Renaissance Pointe YMCA in Fort Wayne is seeking a part-time Membership Services Representative to welcome members and deliver high-quality service. You will build authentic relationships, address inquiries, and provide friendly support in person and by phone within a welcoming, inclusive YMCA environment.

Ideal candidates demonstrate reliable transportation, strong communication, and clerical skills, and thrive in a busy, people-focused setting that supports lifelong community involvement.

Qualifications

• At least 16 years old.
• If 18 or older, must have a high school diploma, GED, or the equivalent.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Dependable, reliable, self-motivated, and able to handle stress well.
• Attentive to details, organized, and proficient at clerical and computer skills.
• Able to relate to and communicate with diverse groups of people.

Responsibilities

• Connect: Build effective, authentic relationships with members.
• Serve: Maintain member satisfaction and communication needs personally yet professionally.
• Deliver: Provide friendly service to members on the phone and in the facility.

Skills

Customer service

Communication

Clerical skills

Organizational skills

Diversity & inclusion

Education

High school diploma / GED

Tools

Computer skills

Job description

Renaissance Pointe YMCA in Fort Wayne is seeking a part-time Membership Services Representative to welcome members and deliver high-quality service. You will build authentic relationships, address inquiries, and provide friendly support in person and by phone within a welcoming, inclusive YMCA environment.

Ideal candidates demonstrate reliable transportation, strong communication, and clerical skills, and thrive in a busy, people-focused setting that supports lifelong community involvement.