Part-Time Member Services Specialist – Community Impact

YMC; Fort Wayne (IN); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free individual membership or 50% off

50% discounted programs for you and a

Personal development and training

Childwatch for up to four hours

Flexible schedule

Community involvement

Job summary

Jorgensen Family YMCA in Fort Wayne, IN is seeking a friendly Part-Time Membership Services Representative to welcome and assist members, answer questions, and support a high standard of service in a diverse community.

The role offers flexible hours, a chance to build relationships, and perks like member discounts and access to training, with a commitment to the YMCA mission and community engagement.

Qualifications

• At least 16 years old.
• If 18 or older, must have a high school diploma, GED, or the equivalent.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Dependable, reliable, self-motivated, and able to handle stress.
• Attentive to details, organized, and proficient at clerical tasks.
• Able to relate to and communicate with diverse groups.

Responsibilities

• Connect: Build relationships with members.
• Serve: Maintain member satisfaction and communication needs.
• Deliver: Provide friendly service on the phone and in the facility.

Skills

Customer service

Communication

Dependable

Team player

Problem solving

Multi-tasking

Friendly service

Education

High school diploma or GED

Tools

Clerical & computer skills

Job description

Jorgensen Family YMCA in Fort Wayne, IN is seeking a friendly Part-Time Membership Services Representative to welcome and assist members, answer questions, and support a high standard of service in a diverse community.

The role offers flexible hours, a chance to build relationships, and perks like member discounts and access to training, with a commitment to the YMCA mission and community engagement.