Part-Time Member Services Specialist | Build Community

YMC; Fort Wayne (IN); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Free individual membership

50% off family membership

50% discounted programs

Job summary

Parkview Family YMCA is hiring a Part-time Membership Services Representative in Fort Wayne. The role focuses on welcoming members, maintaining accurate records, and delivering excellent service at the Parkview YMCA location. You will work with a friendly team to ensure member satisfaction and support branch operations.

The position offers flexible scheduling, opportunities for training, and access to YMCA membership perks for you and your household.

Qualifications

• At least 16 years old; if 18 or older, a high school diploma or GED is required.
• Must have a valid driver’s license and strong customer service skills.
• Proficient in clerical tasks and basic computer skills.

Responsibilities

• Connect with members and build authentic relationships.
• Maintain member satisfaction and respond to member needs in a professional manner and assist in emergencies as needed.
• Keep membership records accurate, up-to-date, secure, and confidential.

Skills

Customer service

Communication skills

Detail oriented

Clerical tasks

Education

HS diploma or GED

Tools

Computer skills

Microsoft Office

Job description

Parkview Family YMCA is hiring a Part-time Membership Services Representative in Fort Wayne. The role focuses on welcoming members, maintaining accurate records, and delivering excellent service at the Parkview YMCA location. You will work with a friendly team to ensure member satisfaction and support branch operations.

The position offers flexible scheduling, opportunities for training, and access to YMCA membership perks for you and your household.