Part-Time Member Enrollment & Community Connector

Ymca Of Greater Fort Wayne; Fort Wayne (IN); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Free individual membership

50% off family membership

50% discounted programs

Job summary

Ymca Of Greater Fort Wayne in Fort Wayne, IN is seeking a friendly Membership Enrollment Specialist to guide prospective members through the enrollment process, provide tours, and connect them with YMCA programs that fit their needs. This part-time role emphasizes building welcoming relationships, delivering outstanding customer service, and nurturing member engagement.

The position offers flexible scheduling, a supportive team, and access to YMCA training and certification opportunities.

Qualifications

• Experience in customer-facing roles preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and priorities with a positive attitude.

Responsibilities

• Guide prospective members through the enrollment process and give tours.
• Foster a welcoming environment where all members feel they belong.
• Build authentic relationships with members and coworkers to promote engagement and retention.
• Provide outstanding customer service to Members and Participants.

Skills

Customer service

Communication

Organizational skills

Teamwork

Education

High school diploma or equivalent

Job description

Ymca Of Greater Fort Wayne in Fort Wayne, IN is seeking a friendly Membership Enrollment Specialist to guide prospective members through the enrollment process, provide tours, and connect them with YMCA programs that fit their needs. This part-time role emphasizes building welcoming relationships, delivering outstanding customer service, and nurturing member engagement.

The position offers flexible scheduling, a supportive team, and access to YMCA training and certification opportunities.