Part-Time Membership & Front Desk Coordinator

Ludlow Community Center/Randall Boys & Girls Club; Ludlow (MA); On-site; USD 23,000 - 25,000; Part time

Job summary

Ludlow Community Center/Randall Boys & Girls Club in Ludlow, MA is seeking a part-time Membership Clerk to support front desk operations and member services.

You will greet visitors, process membership applications, issue cards, manage attendance, handle payments, and maintain filing and reporting. Strong data entry, phone, and customer service skills are essential.

This role reports to the Membership Director and requires a high school diploma and at least one year of clerical experience.

Qualifications

• High School diploma or GED with 1+ year clerical office experience.
• Proficiency in Microsoft Office and data entry.
• Strong multitasking and prioritization skills.
• Excellent written and verbal communication.
• Ability to handle multiple phone lines.

Responsibilities

• Greet members and visitors professionally.
• Process membership applications and enter into Vision database.
• Issue membership cards and track attendance.
• Handle front desk payments and deposits.
• Answer phones and route calls.
• Maintain filing systems and reports.
• Promote club programs to members and parents.

Skills

Front desk multitasking

Phone handling

Data entry

Organizational skills

Customer service

Communication skills

Independent work

Confidentiality

Education

High School diploma or GED

Tools

Vision database

Office equipment (fax/photocopier)

Job description

Ludlow Community Center/Randall Boys & Girls Club in Ludlow, MA is seeking a part-time Membership Clerk to support front desk operations and member services.

You will greet visitors, process membership applications, issue cards, manage attendance, handle payments, and maintain filing and reporting. Strong data entry, phone, and customer service skills are essential.

This role reports to the Membership Director and requires a high school diploma and at least one year of clerical experience.