Part-Time Member Services Specialist - Gym Front Desk

CENTERS, LLC; Palatine (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

CENTERS, LLC is seeking a front desk associate to greet customers, process memberships, locker rentals, and program registrations in our facility environment. You will ensure accurate information and a welcoming experience for all members and guests.

Role requires customer service excellence, policy enforcement, and basic computer skills. CPR/First Aid certifications are required, and the position supports ongoing safety and efficient operations in a busy fitness environment.

Qualifications

• Strong customer service skills.
• Ability to enforce policies and resolve conflicts.
• Basic computer skills.
• Ability to handle several tasks with frequent interruptions.
• First Aid, CPR, AED certifications required.

Responsibilities

• Process all aspects of facility memberships, locker rentals, programs and services
• Address and solve eligibility issues of members and prospective members
• Provide patrons and prospective members with accurate facility information
• Greet customers
• Perform other duties as required

Skills

Customer service

Policy enforcement

Multi-tasking

Basic computer skills

First Aid

CPR

AED

Job description

CENTERS, LLC is seeking a front desk associate to greet customers, process memberships, locker rentals, and program registrations in our facility environment. You will ensure accurate information and a welcoming experience for all members and guests.

Role requires customer service excellence, policy enforcement, and basic computer skills. CPR/First Aid certifications are required, and the position supports ongoing safety and efficient operations in a busy fitness environment.