Member Services & Front Desk Associate

Ludlow Boys & Girls Club, Inc; Ludlow (MA); On-site; USD 23,000 - 25,000; Part time

Job summary

Ludlow Boys & Girls Club, Inc. is seeking a part-time Membership Clerk for the Ludlow Community Center. The role supports the Membership department with clerical tasks, member intake, and front desk operations, including attendance tracking and payments.

The ideal candidate has a high school diploma or GED and at least one year of clerical experience, strong data entry, MS Office skills, and a customer-service mindset to greet members and maintain records.

Qualifications

• Education: High School diploma or GED.
• At least 1 year of office clerical experience.
• Strong data entry skills and attention to detail.
• Proficiency with Microsoft Office.

Responsibilities

• Greet members and visitors professionally.
• Enter membership applications into Vision daily.
• Prepare and issue membership cards promptly.
• Monitor attendance and sign-in procedures.
• Maintain accurate daily records and reports.
• Handle front desk payments and provide receipts.
• Answer phones clearly and transfer calls as needed.

Skills

Data entry

Customer service

Multi-line phone

Office organization

Confidentiality

Team player

Communication

Education

High School diploma or GED

Tools

Vision database

Microsoft Office

Job description

Ludlow Boys & Girls Club, Inc. is seeking a part-time Membership Clerk for the Ludlow Community Center. The role supports the Membership department with clerical tasks, member intake, and front desk operations, including attendance tracking and payments.

The ideal candidate has a high school diploma or GED and at least one year of clerical experience, strong data entry, MS Office skills, and a customer-service mindset to greet members and maintain records.