Part-Time Membership Concierge & Welcome Center

Mystic Valley YMCA; Malden (MA); Vor Ort; USD 21.000 - 22.000; Teilzeit

Zusammenfassung

Mystic Valley YMCA in Malden, MA seeks a Part-Time Membership Advisor/Welcome Center Attendant to greet visitors and promote memberships. You will process memberships, renewals, and cancellations while delivering excellent customer service in a welcoming environment.

The role emphasizes organizing tours, sharing program details, and helping guests picture themselves as Y members, with availability evenings and weekends as needed.

Qualifikationen

• High school diploma or equivalent.
• Customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Comfort with POS systems and basic computer operations.
• Ability to multitask in a fast-paced environment.
• Friendly, customer-first attitude.
• Evening, weekend, and holiday availability.

Aufgaben

• Provide membership information and process new memberships, renewals, and cancellations.
• Lead tours and promote memberships to convert interest into connections.
• Deliver friendly, professional service at the Welcome Center.
• Support events and day-to-day facility operations.

Kenntnisse

Customer service

Sales experience

Communication skills

POS systems

Multitasking

Interpersonal skills

Ausbildung

High school diploma

Tools

POS systems

Jobbeschreibung

Mystic Valley YMCA in Malden, MA seeks a Part-Time Membership Advisor/Welcome Center Attendant to greet visitors and promote memberships. You will process memberships, renewals, and cancellations while delivering excellent customer service in a welcoming environment.

The role emphasizes organizing tours, sharing program details, and helping guests picture themselves as Y members, with availability evenings and weekends as needed.