Part-Time Member Welcome & Sales Advisor

Mystic Valley Young Mens Christian Assoc; Malden (MA); On-site; USD 21,000 - 22,000; Part time

Job summary

Mystic Valley YMCA in Malden, MA is seeking a Part-Time Membership Advisor/Welcome Center Attendant to greet visitors, explain programs, and process memberships with warmth and accuracy.

The role emphasizes customer service, tours, selling memberships, and maintaining a welcoming front desk. Shifts run from late morning to evening, including weekends, with opportunities to help the Y experience come to life.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Comfort with point-of-sale systems and basic computer operations.
• Ability to multitask in a fast-paced environment.
• Friendly, approachable demeanor with a customer-first attitude.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet visitors and process registrations; provide information about programs and services.
• Process memberships, renewals, changes, and cancellations accurately.
• Promote memberships and handle sales/tours with warmth.
• Maintain a welcoming, professional front desk environment.
• Answer phone and email inquiries promptly and courteously.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Multitasking

Friendly demeanor

Education

High school diploma or equivalent

Tools

POS systems

Basic computer operations

Job description

Mystic Valley YMCA in Malden, MA is seeking a Part-Time Membership Advisor/Welcome Center Attendant to greet visitors, explain programs, and process memberships with warmth and accuracy.

The role emphasizes customer service, tours, selling memberships, and maintaining a welcoming front desk. Shifts run from late morning to evening, including weekends, with opportunities to help the Y experience come to life.