Part-Time Membership Concierge - Luxury Wellness Experience

Equinox; New York (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Complimentary Club membership

Perks and incentives with services

Job summary

Equinox in New York, NY seeks energetic Front Desk Associates to greet members, answer calls, and support daily operations. You will maintain member records, assist guests, and uphold a high standard of hospitality in a fast-paced luxury club environment.

The role offers flexible shifts, a welcoming team, and opportunities to learn about fitness services. A minimum 1 year of customer service experience and a friendly, professional demeanor are valued as you help members feel at home.

Qualifications

• Minimum of 1 year in customer service or related experience.
• High school diploma/GED or equivalent work experience.
• Reliable, professional, energetic, and friendly.
• Must communicate effectively in person, via email, and via phone.

Responsibilities

• Greet members and guests professionally.
• Answer phones professionally.
• Respond to member questions and concerns.
• Update members’ accounts as needed.
• Maintain an orderly and clean work area.
• Ability to work opening/closing/mid-day shifts.
• Ability to tour members.
• Provide the highest level of customer service to members, prospective members, and guests.
• Aid other departments with related tasks.

Skills

Customer service

Phone etiquette

Communication

Computer literacy

Education

High school diploma or GED

Job description

Equinox in New York, NY seeks energetic Front Desk Associates to greet members, answer calls, and support daily operations. You will maintain member records, assist guests, and uphold a high standard of hospitality in a fast-paced luxury club environment.

The role offers flexible shifts, a welcoming team, and opportunities to learn about fitness services. A minimum 1 year of customer service experience and a friendly, professional demeanor are valued as you help members feel at home.