Overnight Member Services & Closings Specialist

Midwest Fitness Partners; Cincinnati (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Midwest Fitness Partners in Cincinnati seeks an Overnight Closer (Member Services Representative) to enhance member experiences through exceptional service. Responsibilities include greeting members, assisting with front desk activities, and closing the daily shift responsibly.

The ideal candidate will have a strong customer service background, a passion for health, and CPR/AED certification. This role offers a dynamic environment, requiring a positive attitude and commitment to member satisfaction.

Qualifications

• Background in customer service preferred.
• Strong customer service skills to exceed member expectations.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and assist callers.
• Close the shift and create a bank deposit.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening skills

Diplomacy in interactions

Education

High School diploma/GED equivalent

Job description

Midwest Fitness Partners in Cincinnati seeks an Overnight Closer (Member Services Representative) to enhance member experiences through exceptional service. Responsibilities include greeting members, assisting with front desk activities, and closing the daily shift responsibly.

The ideal candidate will have a strong customer service background, a passion for health, and CPR/AED certification. This role offers a dynamic environment, requiring a positive attitude and commitment to member satisfaction.