Part-Time Member Services Rep - Weekend/Evenings, Bilingual

Planet Fitness; Mount Vernon (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a motivated Member Services Representative (Part Time) to deliver exceptional customer service to members, guests, and prospective members. Bilingual English/Spanish are encouraged to apply, with duties including greeting, sign-ups, and POS transactions.

The role emphasizes a welcoming, judgment-free environment, with opportunities for advancement and a focus on training and development.

Qualifications

• Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers.
• Prior customer service experience preferred.
• Must be 18 years of age or older.
• Obtain and maintain CPR/AED Certification within required timeframes.

Responsibilities

• Greet members and guests providing exceptional customer service and welcome them.
• Answer phones, assist callers with questions, and sign up new members.
• Log amenities and communicate updates and events to members and guests.
• Respond to member questions and concerns in a timely, professional manner.
• Process beverage or merchandise purchases on the POS system.
• Assist with new membership cards, address changes and billing questions.

Skills

Customer service

Bilingual English/Spanish

Communication

Punctuality

CPR/AED Certification

Education

High School diploma / GED

Job description

Planet Fitness is seeking a motivated Member Services Representative (Part Time) to deliver exceptional customer service to members, guests, and prospective members. Bilingual English/Spanish are encouraged to apply, with duties including greeting, sign-ups, and POS transactions.

The role emphasizes a welcoming, judgment-free environment, with opportunities for advancement and a focus on training and development.