Part-Time Member Services & Programs Associate

E-Bizdocs, Inc.; Wilbraham (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

YMCA of Greater Springfield is seeking a Part Time Member Relations Representative to deliver exceptional customer service at the Welcome Center. You will assist members, volunteers, and staff via in-person, email, and phone interactions, provide accurate membership and program information, and process registrations with a courteous approach.

The role requires CPR/AED and First Aid certifications within 90 days, a flexible schedule, and the ability to balance deposits and paperwork while

Qualifications

• Must have CPR/AED & First Aid certifications.
• Strong communication and customer service skills.
• Willing to work a flexible schedule.

Responsibilities

• Build relationships with YMCA members and staff.
• Provide information on memberships and programs accurately and politely.
• Process membership applications and program registrations.
• Assist with tours and recruitment of new members.
• Open/close shifts with deposits and paperwork.
• Maintain a clean, safe, and welcoming Welcome Center.

Skills

Customer service

Communication

First Aid

CPR/AED

Job description

YMCA of Greater Springfield is seeking a Part Time Member Relations Representative to deliver exceptional customer service at the Welcome Center. You will assist members, volunteers, and staff via in-person, email, and phone interactions, provide accurate membership and program information, and process registrations with a courteous approach.

The role requires CPR/AED and First Aid certifications within 90 days, a flexible schedule, and the ability to balance deposits and paperwork while