Part-Time Member Experience Specialist — PTO & Growth

Planet Fitness; Folsom (PA); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO

Employee Assistance Program

Free Black Card Membership

Job summary

Planet Fitness in Folsom, PA is seeking a Customer Service Representative to deliver a superior member experience. You will greet members, sign up new members, answer questions, and promote fitness classes while keeping the club clean, safe, and welcoming.

We offer growth opportunities as many managers started as entry-level team members; the role includes hourly pay increases, shift-differential pay, PTO, EAP, and a free Planet Fitness membership.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle phones and member inquiries professionally.

Responsibilities

• Provide superior customer service to Planet Fitness members, guests and prospective members.
• Greet members, sign up new members, give club tours, and log amenities.
• Answer questions and address concerns in a timely, professional manner.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes to active and new members.

Skills

Customer service

Communication

Phone skills

Education

High school diploma or GED

Tools

POS system

MS Office

Job description

Planet Fitness in Folsom, PA is seeking a Customer Service Representative to deliver a superior member experience. You will greet members, sign up new members, answer questions, and promote fitness classes while keeping the club clean, safe, and welcoming.

We offer growth opportunities as many managers started as entry-level team members; the role includes hourly pay increases, shift-differential pay, PTO, EAP, and a free Planet Fitness membership.