Member Experience Specialist (Growth, 401K & PTO)

Paycom - ATS; Hadley (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401K Employer match up to 4%

Health, dental, vision insurance

PTO

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative. You will provide a superior member experience, greet guests, process signups, and assist with class promotions in a fast-paced gym environment.

We offer growth opportunities, competitive hourly pay with scheduled increases, shift-differential opportunities, and comprehensive benefits, including health insurance and a 401K plan.

Qualifications

• Customer service experience required or preferred.
• High school diploma/GED preferred.
• Must be 18 years or older.

Responsibilities

• Greet members and prospective members, sign up new members and log amenities.
• Answer phones in a friendly, professional manner.
• Process beverage or merchandise purchases at the point of sale system.
• Promote fitness classes to members and guests.
• Maintain a clean, safe, and sanitary club environment.

Skills

Customer service

Phone etiquette

Team player

Education

High School Diploma or GED

Tools

POS system

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative. You will provide a superior member experience, greet guests, process signups, and assist with class promotions in a fast-paced gym environment.

We offer growth opportunities, competitive hourly pay with scheduled increases, shift-differential opportunities, and comprehensive benefits, including health insurance and a 401K plan.