Part-Time Member Experience Specialist

Planet Fitness; Upper Darby (Delaware County); Presencial; USD 13.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Competitive pay with raises

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Descripción de la vacante

Planet Fitness in the United States is seeking a part-time Customer Service Representative to deliver a high level of member service and assist with sign-ups and tours. The role includes answering calls, processing purchases, and promoting fitness classes, while maintaining a clean, welcoming club environment.

Starting pay is $11 per hour with scheduled increases at 180 days, 1 year, and every 6 months after the first year based on anniversary dates.

Formación

• Customer service experience.
• High school diploma/GED equivalent preferred.

Responsabilidades

• Provide superior customer service to Planet Fitness members, prospective members, and guests, ensuring a Judgement Free experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

Conocimientos

Customer service experience

Communication skills

Basic computer proficiency

Educación

High school diploma / GED

Descripción del empleo

Planet Fitness in the United States is seeking a part-time Customer Service Representative to deliver a high level of member service and assist with sign-ups and tours. The role includes answering calls, processing purchases, and promoting fitness classes, while maintaining a clean, welcoming club environment.

Starting pay is $11 per hour with scheduled increases at 180 days, 1 year, and every 6 months after the first year based on anniversary dates.