Part-Time Member Experience Specialist

Planet Fitness; Carlisle (Cumberland County); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

Pay increases after anniversaries

Shift-differential pay

Paid time off

Employee assistance program

Free employee Black Card

Job summary

National Fitness Partners in Carlisle, PA is seeking a Customer Service Representative to deliver a top-tier member experience at Planet Fitness clubs. The role includes greeting and signing up members, answering questions, processing purchases at the POS, and promoting fitness classes, while keeping the club clean and safe.

Qualified candidates have a high school diploma, basic computer skills, and are at least 18 years old. Part-time schedule with growth opportunities is available.

Qualifications

• Customer service experience preferred.
• High school diploma or GED required/preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote Planet Fitness classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Education

High school diploma/GED

Tools

Basic computer proficiency

Job description

National Fitness Partners in Carlisle, PA is seeking a Customer Service Representative to deliver a top-tier member experience at Planet Fitness clubs. The role includes greeting and signing up members, answering questions, processing purchases at the POS, and promoting fitness classes, while keeping the club clean and safe.

Qualified candidates have a high school diploma, basic computer skills, and are at least 18 years old. Part-time schedule with growth opportunities is available.