PT Member Experience Specialist - Growth & Perks

National Fitness Partners; Elizabethtown (Lancaster County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth Opportunities

PTO for all employees

Shift-differential pay

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners is hiring a part-time Customer Service Representative to support Planet Fitness members and guests. You will answer calls, greet and sign up new members, process purchases, and promote fitness classes in a clean, friendly club environment.

The role offers growth opportunities, shift-differential pay, PTO, and an Employee Assistance Program, with a starting wage of $11 per hour and scheduled hours on Mondays and Wednesdays from 11am to 3pm.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners is hiring a part-time Customer Service Representative to support Planet Fitness members and guests. You will answer calls, greet and sign up new members, process purchases, and promote fitness classes in a clean, friendly club environment.

The role offers growth opportunities, shift-differential pay, PTO, and an Employee Assistance Program, with a starting wage of $11 per hour and scheduled hours on Mondays and Wednesdays from 11am to 3pm.