Part-Time Member Experience Specialist

Planet Fitness - United FP Management, LLC; Wilmington (DE); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading fitness franchise is seeking a part-time Member Services Representative in Wilmington, DE. You will create a positive member experience through exceptional customer service, manage front desk activities, and provide tours of the facility. The ideal candidate will have a background in customer service, a passion for fitness, and an upbeat attitude. This role requires strong communication skills and the ability to maintain a welcoming environment for all members. Join our team and make a positive impact in our Judgement Free Zone.

Qualifications

• Must be 18 years of age or older.
• Ability to interact in a positive and professional way with members and co-workers.
• Must demonstrate diplomacy in all interactions.

Responsibilities

• Greet members, prospective members, and guests with exceptional customer service.
• Manage front desk activities and answer phone calls.
• Sign up new members and provide tours of the facility.
• Maintain cleanliness and organization of the club.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Punctuality and reliability

Exceptional customer service skills

Strong listening skills

Ability to empathize

Problem-solving skills

Job description

A leading fitness franchise is seeking a part-time Member Services Representative in Wilmington, DE. You will create a positive member experience through exceptional customer service, manage front desk activities, and provide tours of the facility. The ideal candidate will have a background in customer service, a passion for fitness, and an upbeat attitude. This role requires strong communication skills and the ability to maintain a welcoming environment for all members. Join our team and make a positive impact in our Judgement Free Zone.