Part-Time Member Experience Specialist

Service 1st Federal Credit Union; Danville (PA); On-site; USD 20,664 - 27,552; Part time

Job summary

A financial institution in Danville is seeking a part-time Member Service Representative. The role involves assisting members with financial transactions, cross-selling products, and resolving account questions. Candidates should have 1 to 3 years of customer service experience and possess strong interpersonal and problem-solving skills. This position offers an opportunity to work in a friendly and professional environment.

Qualifications

• 1 to 3 years of experience in customer service, cash handling, or financial services.
• Strong interpersonal skills and basic mathematical skills.
• Ability to operate a computer.

Responsibilities

• Assist members with routine financial transactions.
• Cross-sell various products and services.
• Research and solve member account questions.
• Perform daily, weekly, and monthly routine tasks.

Skills

Customer service

Cash handling

Sales

Problem-solving

Education

High school education or GED

Job description

A financial institution in Danville is seeking a part-time Member Service Representative. The role involves assisting members with financial transactions, cross-selling products, and resolving account questions. Candidates should have 1 to 3 years of customer service experience and possess strong interpersonal and problem-solving skills. This position offers an opportunity to work in a friendly and professional environment.