Part-Time Member Experience Specialist

Planet Fitness; Flint (MI); On-site; USD 12,000 - 19,000; Part time

Benefits offered by this job

Medical, Dental and Vision insurance

Employee Referral Bonus Program

Premium for night hours ($1/hour)

Free Black Card Membership

401(k) with employer match

Profit sharing program

Employee Assistance Program (EAP)

Job summary

Planet Fitness in Flint, MI is seeking a part-time Customer Service Representative to greet members and guests, answer questions, check in members, sign up new members and help with billing updates.

The role offers an hourly wage of $14.50, a night shift premium of $1/hour for hours 10:00 PM–6:00 AM, and benefits including medical, dental and vision insurance, 401(k) with match, profit sharing, and a free Black Card Membership.

Qualifications

• Must be 18 years of age or older.
• Customer service experience preferred.
• Ability to stand and walk continually during shift.
• Must be able to lift 45 pounds.
• Strong communication and interpersonal skills.

Responsibilities

• Greet members and guests and provide exceptional service.
• Answer phones and assist callers with questions.
• Check in members, provide tours, sign up new members and log amenities.
• Respond to member questions and concerns promptly.
• Regular cleaning of facility, bathrooms, front desk area and amenities.

Skills

Customer service

Punctuality

Reliability

Mobility

Lifting 45 lbs

Job description

Planet Fitness in Flint, MI is seeking a part-time Customer Service Representative to greet members and guests, answer questions, check in members, sign up new members and help with billing updates.

The role offers an hourly wage of $14.50, a night shift premium of $1/hour for hours 10:00 PM–6:00 AM, and benefits including medical, dental and vision insurance, 401(k) with match, profit sharing, and a free Black Card Membership.