Guest Experience Specialist — Part-Time, Evening Hours

Planet Fitness; Saginaw (MI); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Growth opportunities

Set schedule

Medical Insurance

Dental Insurance

Vision Insurance

Referral bonus

Night shift premium

Free Black Card

401(k) match

Profit sharing

EAP

Job summary

Planet Fitness located in Saginaw, MI is hiring a part-time Customer Service Representative. You will greet members and guests, answer calls, and assist with sign-ups while providing a welcoming, high-energy environment.

The role emphasizes friendly service, reliable scheduling, and teamwork. Benefits include insurance options, 401(k) matching, and a premium for night shifts. Join a brand focused on health, inclusion, and member satisfaction.

Qualifications

• Experience in customer service is preferred.
• Must be 18 years of age or older.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet members and guests and provide exceptional customer service.
• Answer phones and assist callers with questions.
• Check in members, give tours, sign up new members, and communicate updates to members.
• Respond to member questions and concerns promptly and professionally.
• Maintain cleanliness of the facility including front desk and amenities.

Skills

Customer service

Communication

Punctuality

Reliability

Walking/standing

Job description

Planet Fitness located in Saginaw, MI is hiring a part-time Customer Service Representative. You will greet members and guests, answer calls, and assist with sign-ups while providing a welcoming, high-energy environment.

The role emphasizes friendly service, reliable scheduling, and teamwork. Benefits include insurance options, 401(k) matching, and a premium for night shifts. Join a brand focused on health, inclusion, and member satisfaction.