Part-Time Medical Scheduler & Patient Concierge

HG Analytics; Round Rock (TX); On-site; USD 26,000 - 29,000; Part time

Job summary

HG Analytics is seeking a part-time Customer Service Rep with Medical Scheduling skills to work in the Round Rock, North Austin and Georgetown areas. The ideal candidate will have great interpersonal communication skills.

Responsibilities include scheduling patients for exams, updating records, and ensuring HIPAA compliance, with outbound and inbound calls and collaboration across campaigns.

Qualifications

• Excellent computer skills.
• Experience with EMR Systems. Preferably Epic, ECW and Athena.
• Positive, professional attitude and code of conduct.
• Ability to meet goals.
• Passionate about helping people and healthcare.
• Excellent, professional communication skills.

Responsibilities

• Make outbound calls and take inbound calls.
• Ensure the office has correct demographic and insurance information on file.
• Schedule patients for advanced physical exams.
• Assist patients with scheduling appointments.
• Call on campaigns to schedule.
• Meet weekly and monthly scheduling goals.
• Proactively implement and execute scheduling processes.
• Ensure patients comfort by anticipating anxieties and effectively answering patient questions.
• Update patient records.
• Follow all HIPAA regulations.

Skills

Excellent communication skills

Ability to meet goals

Positive attitude

Tools

Epic EMR

ECW EMR

Athena EMR

Job description

HG Analytics is seeking a part-time Customer Service Rep with Medical Scheduling skills to work in the Round Rock, North Austin and Georgetown areas. The ideal candidate will have great interpersonal communication skills.

Responsibilities include scheduling patients for exams, updating records, and ensuring HIPAA compliance, with outbound and inbound calls and collaboration across campaigns.