Part Time Medical Scheduler

HealthGrades Analytics; Round Rock (TX); On-site; USD 26,000 - 29,000; Part time

Job summary

HealthGrades Analytics is seeking a Part-time Customer Service Rep with Medical Scheduling skills in Round Rock, North Austin, and Georgetown areas. The ideal candidate has strong interpersonal communication and experience with EMR systems.

This in-person role requires excellent organizational and scheduling abilities to maintain patient flow and HIPAA compliance while supporting a healthcare team.

Qualifications

• Strong communication and interpersonal skills.
• Ability to schedule appointments and manage calendars.
• Proficient computer skills and data entry accuracy.
• Experience with EMR systems is a plus.

Responsibilities

• Make outbound and inbound calls.
• Ensure accurate patient demographics and insurance data.
• Schedule patients for exams and appointments.
• Assist patients with scheduling and follow-ups.
• Meet weekly/monthly scheduling goals.

Skills

Communication skills

Scheduling

Customer service

Excellent computer skills

Tools

Epic

ECW

Athena

Job description

SUMMARY:

We are searching for a Part-time Customer Service Rep with Medical Scheduling skills to work in our Round Rock, North Austin and Georgetown areas. Our ideal candidate will have great interpersonal communication skills.

ESSENTIAL FUNCTIONS:

• Make outbound calls and take inbound calls.


• Ensure the office has correct demographic and insurance information on file.


• Schedule patients for advanced physical exams.


• Assist patients with scheduling appointments.


• Call on campaigns to schedule.


• Meet weekly and monthly scheduling goals.


• Proactively implement and execute scheduling processes.


• Ensure patients comfort by anticipating anxieties and effectively answering patient questions.


• Update patient records.


• Follow all HIPAA regulations.

EDUCATION AND EXPERIENCE:

• Excellent computer skills.


• Experience with EMR Systems. Preferably Epic, ECW and Athena.


• POSITIVE, professional attitude and code of conduct.


• Ability to meet goals.


• Passionate about helping people and healthcare.


• Excellent, professional communication skills.

Job Type: Part time.
Pay: $19.00 - $21.00 per hour.

Schedule:

• Hours 8am-5:00pm


• Monday to Friday and occasional Saturdays.

Work Location: In person - Round Rock, North Austin and Occasionally Georgetown