Part-Time Medical Front Desk & Scheduling Specialist

Excel Orthopaedic Specialists; Woburn (MA); On-site; USD 22,000 - 30,000; Part time

Job summary

Excel Orthopaedic Specialists in Woburn, MA is seeking a friendly Front Desk Receptionist to be the first contact for our patients. This part-time role focuses on creating a warm, organized experience and supporting clinical and billing staff.

You will greet patients, check-in, schedule appointments, collect insurance details, and maintain accurate records while upholding HIPAA guidelines. Strong communication and computer skills with EMR systems are essential.

Qualifications

• Excellent verbal and written communication skills.
• Experience in a fast-paced medical office.
• Ability to manage high volume of patients and calls.
• Commitment to patient confidentiality and HIPAA.

Responsibilities

• Greet and check-in patients warmly and professionally.
• Schedule and confirm appointments using scheduling software.
• Collect and verify patient information including insurance and co-pays.
• Coordinate with clinical and billing staff about patient care.
• Maintain accurate and up-to-date patient records.
• Ensure HIPAA confidentiality and compliance.

Skills

Verbal and written communication

Customer service

Organizational skills

Problem-solving

Collaboration with health pros

Education

High school diploma

College or trade school preferred

Tools

EMR systems

Microsoft Office

Job description

Excel Orthopaedic Specialists in Woburn, MA is seeking a friendly Front Desk Receptionist to be the first contact for our patients. This part-time role focuses on creating a warm, organized experience and supporting clinical and billing staff.

You will greet patients, check-in, schedule appointments, collect insurance details, and maintain accurate records while upholding HIPAA guidelines. Strong communication and computer skills with EMR systems are essential.