PT Front Desk & Scheduler — Friendly, EMR Pro

Excel Orthopaedic Specialists; Woburn (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Supportive team-oriented culture

Opportunity to work with experienced professionals

Impact on patient care

Job summary

A reputable orthopedic practice in Woburn is seeking a Front Desk Receptionist to support its physical therapy team. This role involves greeting patients, scheduling appointments, and managing documentation within the EMR system. The ideal candidate should possess strong communication skills, previous healthcare experience, and a collaborative attitude. This position offers the opportunity to work in a supportive environment focused on patient care without night or weekend shifts.

Qualifications

• Previous healthcare experience preferred.
• Strong phone and interpersonal skills with a patient-first mindset.
• Ability to work both independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Highly organized with strong attention to detail.
• Comfortable working in a fast-paced environment.

Responsibilities

• Greet and check in patients professionally.
• Collect and post co-payments accurately.
• Schedule appointments and optimize schedules.
• Manage referrals and insurance authorizations.
• Document patient information within the EMR system.

Skills

Healthcare experience

Strong phone skills

Interpersonal skills

Communication skills

Organizational skills

Experience with EMR

Job description

A reputable orthopedic practice in Woburn is seeking a Front Desk Receptionist to support its physical therapy team. This role involves greeting patients, scheduling appointments, and managing documentation within the EMR system. The ideal candidate should possess strong communication skills, previous healthcare experience, and a collaborative attitude. This position offers the opportunity to work in a supportive environment focused on patient care without night or weekend shifts.