PT Front Desk Receptionist

Excel Orthopaedic Specialists; Woburn (MA); On-site; USD 28,000 - 33,000; Part time

Job summary

Excel Orthopaedic Specialists in Woburn, MA, is seeking a Part-time Front Desk Receptionist. The role involves greeting patients, handling check-ins, and processing co-pays while maintaining accurate records in the EMR system.

You will schedule appointments, manage referrals, and coordinate with clinical staff to ensure smooth patient flow. Ideal candidates will have healthcare experience, excellent communication and organizational skills, and the ability to work independently within a

Qualifications

• Previous experience in the healthcare industry is required, with preference for a Physical Therapy office.
• Ability to work independently and as part of a tight-knit team.
• Excellent phone and interpersonal communication skills.
• Strong written and verbal communication with patients, families and medical staff.
• Attention to detail and proficient documentation.
• Comfortable using EMR systems and prioritizing multiple tasks.

Responsibilities

• Check in patients, collect co-payments and post payments.
• Schedule appointments and optimize the calendar to reduce gaps.
• Obtain, manage and troubleshoot referrals and authorizations.
• Communicate proactively with clinical staff about any patient care issues.

Skills

Phone skills

People skills

Independent worker

Team player

Communication

Attention to detail

Willingness to learn

Tools

EMR

Job description

PT Front Desk Receptionist

Excel Orthopaedic Specialists Woburn, Massachusetts, United States

About this position

Description:

What you will be doing:

• Checking in patients, accepting co-payments and posting payments
• Scheduling appointments, problem-solving and schedule optimization
• Obtaining, managing and troubleshooting referrals and authorizations
• Communicating proactively with clinical staff any issues concerning patient care

Requirements:

• Previous experience in the healthcare industry required, experience in a Physical Therapy office preferred.
• Able to work independently.
• Great Phone and people skills.
• Must be a team player and willing to work together with a tight-knit organization
• Must possess effective communication skills (written and verbal) to interact with fast-paced physical therapists, medical professionals, patients and their families
• Must have efficient documentation skills, an attention to detail and a willingness to learn.
• Must be comfortable with EMR (electronic medical records).
• Must possess a personable, collaborative attitude, the ability to prioritize many different projects simultaneously.
• Should value overall health and wellness as well as be able to promote our practice as an orthopedic specialty practice

Salary Information

$20 - $24Hourly Wage

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