Part-Time Medical Front Desk Concierge

Inception; Kingwood (WV); On-site; USD 17,000 - 25,000; Part time

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Job summary

Inception in Kingwood, WV is seeking a part-time Medical Receptionist/Patient Concierge to warmly welcome patients, answer phones, schedule and coordinate appointments, and handle online inquiries. Hours: Tuesdays and Thursdays from 7:45am to 5:00pm, on-site with the team.

Responsibilities include registering patients, updating EMR, verifying insurance, collecting copays and payments, and ensuring HIPAA compliance.

Qualifications

• High school diploma or GED required; associate's or bachelor's preferred.
• At least 1 year of administrative medical office experience required.
• Proficient in keyboarding and EMR; HIPAA knowledge required; bilingual Spanish a plus.

Responsibilities

• Welcome patients with compassion and professionalism, creating a supportive and positive experience.
• Schedule, confirm, and coordinate appointments, procedures, and follow-up visits.
• Answer incoming calls, respond to patient inquiries, and route messages to the appropriate clinical team.
• Register patients, update electronic medical records (EMR), verify insurance information, and maintain accurate documentation.
• Collect copayments, process payments, and assist patients with basic billing and insurance questions.
• Maintain patient confidentiality and ensure compliance with HIPAA and clinic policies.
• Provide administrative support by preparing medical records, coordinating communication with clinical staff, and assisting with daily front office operations.

Skills

High school diploma or GED

Medical office experience

Keyboarding

HIPAA knowledge

Bilingual - Spanish

Education

Associate's or Bachelor's preferred

Tools

Electronic Medical Records (EMR)

Job description

Inception in Kingwood, WV is seeking a part-time Medical Receptionist/Patient Concierge to warmly welcome patients, answer phones, schedule and coordinate appointments, and handle online inquiries. Hours: Tuesdays and Thursdays from 7:45am to 5:00pm, on-site with the team.

Responsibilities include registering patients, updating EMR, verifying insurance, collecting copays and payments, and ensuring HIPAA compliance.