Part-Time Medical Front Desk Concierge

Foothills Sports Medicine Physical Therapy; Glendale (AZ); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Pay rate $17/hour

Equal opportunity employer

Job summary

Foothills Sports Medicine Physical Therapy in Glendale, AZ is seeking a Part Time Front Desk Medical Receptionist to greet patients, handle scheduling, verify insurance, and process payments. The role emphasizes a calm, patient-centered approach and strong communication with both patients and clinical staff.

You will manage check-in/check-out, referrals, and basic patient records while maintaining privacy and professionalism in a fast-paced setting as part of the Stetson team.

Qualifications

• High School Diploma or GED.
• Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental, or similar clinical office setting preferred but not required.
• Strong communication, organization, multitasking, and follow-up skills.
• Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets.
• Ability to discuss payments, scheduling expectations, and basic insurance information with professionalism.
• A calm, patient-centered approach with strong attention to detail and a willingness to help the team.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls.
• Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps.
• Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits.
• Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed.
• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation.

Skills

Communication

Organization

Multitasking

Follow-up

Education

High School Diploma or GED

Tools

Scheduling systems

Electronic Medical Records

Basic spreadsheets

Job description

Foothills Sports Medicine Physical Therapy in Glendale, AZ is seeking a Part Time Front Desk Medical Receptionist to greet patients, handle scheduling, verify insurance, and process payments. The role emphasizes a calm, patient-centered approach and strong communication with both patients and clinical staff.

You will manage check-in/check-out, referrals, and basic patient records while maintaining privacy and professionalism in a fast-paced setting as part of the Stetson team.