Part-Time Logistics Dispatch Coordinator

FedEx Group; Pierre (SD); On-site; USD 21,000 - 28,000; Part time

Job summary

Federal Express Corporation seeks a Part-time dispatcher to support pickup and delivery operations in a fast-paced environment. Coordinate linehaul dispatch, enter events into Vision/VRP systems, and monitor daily metrics to ensure on-time performance.

Responsibilities include resolving customer service issues, communicating with independent contractors, and maintaining DOT compliance for all assets. Fixed schedule is Mon-Fri 6am-12pm, with potential variation based on business needs.

Qualifications

• High school diploma or GED (Bachelor’s preferred in related field).
• Administrative support or dock operations experience preferred.
• Knowledge of DOT regulations and transportation operations.

Responsibilities

• Monitor service, safety, cost and quality metrics daily; investigate issues.
• Coordinate with BC/AOs, ICs and ISPs; update load plans in Vision/VRP systems.
• Handle customer service complaints to ensure satisfaction.
• Escalate unresolved issues to management.
• Enter dispatch events and manage linehaul schedules; verify equipment locations.
• Maintain vehicle maintenance information and driver files; ensure regulatory compliance.

Skills

Customer service

Time management

Multitasking

Verbal & written communication

Microsoft Office

DOT regulations

Attention to detail

Education

High school diploma or GED

Bachelor’s degree in Business/Logistics or related area (preferred)

Job description

Federal Express Corporation seeks a Part-time dispatcher to support pickup and delivery operations in a fast-paced environment. Coordinate linehaul dispatch, enter events into Vision/VRP systems, and monitor daily metrics to ensure on-time performance.

Responsibilities include resolving customer service issues, communicating with independent contractors, and maintaining DOT compliance for all assets. Fixed schedule is Mon-Fri 6am-12pm, with potential variation based on business needs.