Part-Time Loans & Tax Services Specialist

WAC-TN World Finance Corporation of Tennessee; Lexington (TN); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Promote-from-within

Performance bonus

Comprehensive benefits

401(k) match

Paid holidays

Vacation time

Volunteer time

Job summary

World Acceptance Corporation seeks a part-time Financial Services Representative to drive loan sales, manage collections, and assist customers with tax services. This in-person, office-based role requires daily outbound calling, strong communication, and meticulous cash handling.

The position offers compensation of $16-$18 per hour, with performance-based bonus opportunities and chances for advancement within a growth-focused branch network.

Qualifications

• High school diploma or equivalent
• Valid driver’s license, reliable transportation, and current insurance
• Must be able to independently perform all required bank runs, including transporting deposits
• Ability to obtain required insurance licensing

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business
• Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment
• Manage delinquent accounts by securing payments and setting payment arrangements
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution
• Process payments, account updates, tax-related documentation, and document all activity in company systems
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation
• Handle and balance cash, and complete required bank runs to deliver deposits
• Follow company policies, procedures, and regulatory requirements
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication

Problem solving

Organization

Education

High school diploma or equivalent

Tools

Data entry

Job description

World Acceptance Corporation seeks a part-time Financial Services Representative to drive loan sales, manage collections, and assist customers with tax services. This in-person, office-based role requires daily outbound calling, strong communication, and meticulous cash handling.

The position offers compensation of $16-$18 per hour, with performance-based bonus opportunities and chances for advancement within a growth-focused branch network.