Loan Sales & Collections Specialist — Tax Services

World Acceptance Corporation of Alabama; Georgetown (AL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401(k) match

Paid holidays

Vacation time

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Mental health support

Volunteer time

Stable schedule

Job summary

World Acceptance Corporation is seeking a Financial Services Representative to drive loan sales, manage collections, and assist with tax services. The role involves daily outbound calls, in-person customer interactions, and ensuring accounts remain current while pursuing new business opportunities.

The position offers performance-based earnings, comprehensive benefits, and opportunities for advancement within a growth-focused branch network.

Qualifications

• Experience in sales or customer service with measurable results.
• Ability to handle high-volume calls and difficult conversations.
• Strong communication, problem-solving, and organizational skills.
• Experience in banking, retail, or similar customer-facing roles is a plus.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Prepare individual tax returns, gather documentation, and assist customers with tax questions.
• Assist customers in person with loan applications, tax services, payments, and account questions.
• Process payments and maintain accurate, compliant records in company systems.

Skills

Sales experience

Customer service

Collections experience

Account management

High-volume calls

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

World Acceptance Corporation is seeking a Financial Services Representative to drive loan sales, manage collections, and assist with tax services. The role involves daily outbound calls, in-person customer interactions, and ensuring accounts remain current while pursuing new business opportunities.

The position offers performance-based earnings, comprehensive benefits, and opportunities for advancement within a growth-focused branch network.