Loan Solutions & Tax Services Specialist

World Acceptance Corporation of Missouri; Maryville (MO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Performance-based bonus

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Volunteer time

Job summary

World Acceptance Corporation is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns, all in person at our branch.

This role demands daily outbound calling, high-volume collections, and the ability to close loans while delivering friendly, accurate service. Competitive hourly pay with performance bonuses and robust benefits are offered.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult conversations.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate data entry and records.

Responsibilities

• Drive and close loan sales by taking applications and explaining terms.
• Conduct daily outbound outreach for collections, tax services, and new business.
• Manage delinquent accounts by securing payments and arranging plans.
• Assist customers in person with loan applications and tax preparation.
• Process payments, update accounts, and document activity in company systems.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Education

High school diploma or equivalent

Job description

World Acceptance Corporation is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns, all in person at our branch.

This role demands daily outbound calling, high-volume collections, and the ability to close loans while delivering friendly, accurate service. Competitive hourly pay with performance bonuses and robust benefits are offered.