Part-Time Library Concierge & Tech Help

Cincinnati and Hamilton County Public Library; Cincinnati (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

Cincinnati & Hamilton County Public Library is seeking a part-time PT Library Customer Adviser at the Madeira Branch. The role includes circulation, reference assistance, technology support, and event setup, contributing to exceptional public service.

You will assist patrons, manage materials, and support branch operations. Applicants should have a high school diploma and be able to work evenings and weekends, with physical duties such as lifting up to 50 pounds and pushing carts.

Qualifications

• High School diploma or equivalent required.
• No prior experience required.

Responsibilities

• Circulates materials to customers, including checkout, holds, registrations, and fee collection.
• Assists customers with various technologies.
• Shelves returned materials.
• Searches for requested materials.
• Performs readers’ advisory and reference services.
• Participates in desk setup, bookdrop, delivery, ILS reports, supply orders, and interagency requests.
• Assists in collection maintenance, weeding, and shelf reading.
• Assists with programs, displays, and meeting room approvals.
• Refer customers’ issues to managers or designated staff.
• Prepares and deposits money from fees.
• Serve as person-in-charge in absence of leadership.
• Interpret policies to the public in a customer-friendly manner.
• Support library mission, diversity, equity and inclusion efforts.
• Comply with workplace policies and procedures.

Skills

Customer service

Materials organization

Independent work

Technology literacy

Physical stamina

Flexible hours

Education

High School diploma

Job description

Cincinnati & Hamilton County Public Library is seeking a part-time PT Library Customer Adviser at the Madeira Branch. The role includes circulation, reference assistance, technology support, and event setup, contributing to exceptional public service.

You will assist patrons, manage materials, and support branch operations. Applicants should have a high school diploma and be able to work evenings and weekends, with physical duties such as lifting up to 50 pounds and pushing carts.