Library Customer Experience Specialist

Cincinnati and Hamilton County Public Library; Cincinnati (OH); On-site; USD 23,000 - 28,000; Part time

Job summary

Cincinnati and Hamilton County Public Library is hiring a part-time Library Customer Adviser at Price Hill in Cincinnati, OH. The role involves direct customer service, circulation duties, tech assistance, and guiding patrons to resources. The position requires a High School diploma or equivalent and offers a 24-hour work week, including evenings and weekends.

Salary is listed as $17.48 per hour. Responsibilities include assisting with programs, managing desk duties, deposits from fees, and

Qualifications

• Customer service skills required.
• Ability to organize materials alphabetically and numerically.
• Ability to work independently with minimal supervision.
• Proficiency with library technology and systems.
• Physical ability to lift up to 50 pounds and push carts up to 150 pounds.

Responsibilities

• Circulates materials to customers, including check-out, holds, registrations, and fee collection.
• Assists customers with technologies and provides reference services.
• Shelves returned materials and searches for requested items.
• Supports programs, displays, and room approvals.
• May serve as person-in-charge in leadership's absence.

Skills

Customer service

Material organization

Independent work

Technology use

Lifting 50 lbs

Evenings/weekends availability

Education

High School diploma

Job description

Cincinnati and Hamilton County Public Library is hiring a part-time Library Customer Adviser at Price Hill in Cincinnati, OH. The role involves direct customer service, circulation duties, tech assistance, and guiding patrons to resources. The position requires a High School diploma or equivalent and offers a 24-hour work week, including evenings and weekends.

Salary is listed as $17.48 per hour. Responsibilities include assisting with programs, managing desk duties, deposits from fees, and