On-Call Library Customer Service Associate

Cincinnati and Hamilton County Public Library; Cincinnati (OH); On-site; USD 21,000 - 29,000; Part time

Job summary

The Cincinnati and Hamilton County Public Library is seeking a part-time Customer Service Substitute to support circulation operations across multiple branches. You will work prearranged or last-minute shifts, handling check-ins/outs, holds, and customer fees while assisting patrons with technology.

Requirements include a high school diploma, ability to lift 50 pounds, and availability for evenings and weekends as needed.

Qualifications

• High school diploma or equivalent required.
• Able to lift up to 50 pounds and push up to 150 pounds.
• Evenings and weekends/variable hours required.
• Willing to work across multiple library branches.

Responsibilities

• Circulates materials, checks in/out, processes holds and collects fees.
• Shelves returned materials and searches for requested items.
• Assists customers with technology and job-search resources.
• Provides readers’ advisory and reference services.
• Supports the library mission and adheres to workplace policies.

Skills

Customer service

Independent work

Tech assistance

Lifting 50 lbs

Flexible hours

Education

High School diploma

Job description

The Cincinnati and Hamilton County Public Library is seeking a part-time Customer Service Substitute to support circulation operations across multiple branches. You will work prearranged or last-minute shifts, handling check-ins/outs, holds, and customer fees while assisting patrons with technology.

Requirements include a high school diploma, ability to lift 50 pounds, and availability for evenings and weekends as needed.