Part-Time Library Concierge & Front Desk Pro

City of Danbury; Danbury (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

The City of Danbury is seeking a Part-time Clerk- Library to provide engaging customer service at library desks, check materials in and out, issue library cards, and assist patrons with locating resources and using computers.

The role requires computer skills with Microsoft Office and Google Suite, at least one year of customer service experience, and the ability to stand, sit, and bend as needed. Up to 19 hours weekly with several shifts.

Qualifications

• Experience with customer service is required.
• Proficiency with basic computer software such as Microsoft Office and Google Suite.
• Must be able to stand, sit, and bend for periods of time.
• Bilingual English/Spanish/Portuguese preferred.

Responsibilities

• Uses an automated library circulation system to check materials in and out to patrons.
• Greets patrons and assists with locating materials, programs, and computers.
• Reserves materials and issues library cards.
• Answers phones and directs calls; handles inquiries at information desks.

Skills

Customer service

Microsoft Office

Google Suite

Communication skills

Education

One year of customer service experience

Tools

Microsoft Office

Google Suite

Job description

The City of Danbury is seeking a Part-time Clerk- Library to provide engaging customer service at library desks, check materials in and out, issue library cards, and assist patrons with locating resources and using computers.

The role requires computer skills with Microsoft Office and Google Suite, at least one year of customer service experience, and the ability to stand, sit, and bend as needed. Up to 19 hours weekly with several shifts.